Privacy Policy
Last Updated: February 24, 2026
Welcome to Azul American Airlines! Your privacy is critically important to us. This Privacy Policy describes how Azul American Airlines ("we," "us," or "our") collects, uses, and shares information when you use our website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide and improve our Services to you.
- Information You Provide to Us: This may include personal information like your name, email address, postal address, phone number, payment information, and travel preferences when you book a flight, register for an account, subscribe to our newsletter, or contact customer service.
- Automatically Collected Information: When you access and use our Services, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP Address: Your Internet Protocol address, which is a numerical label assigned to your device.
- Browser Type: Information about the web browser you are using (e.g., Chrome, Firefox, Safari).
- Operating System: Details about the operating system on your device (e.g., Windows, macOS, Android, iOS).
- Pages Visited: Information about the pages you visit, the links you click, and other actions you take within our Services.
- Device Information: Information about the device you use to access our Services, including hardware model, unique device identifiers, and mobile network information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
We use cookies for various purposes:
- To enable certain functions of the Service.
- To provide analytics.
- To store your preferences.
- For advertising, including behavioral advertising.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Third-Party Services
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Advertising
We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. We may also use data collected from you to personalize the advertising you see on our Services or on other websites and platforms.
You can often opt out of personalized advertising by visiting the websites of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
Children's Privacy
Our Service is not intended for individuals under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By visiting this page on our website: Contact Us